United Airlines is committing to a CleanPlus℠ future and is putting your health and safety from when you take-off to when you return. They’ve teamed up with Clorox to enhance and ensure their cleaning processes meet standards

United is bringing the CleanPlus℠ commitment to you in three different ways:

IMPORTANT NOTES
  • Disinfecting high-touch areas like arm rests, door handles and seat belts.
  • Equipping employees with hand sanitizer and other supplies.
  • Providing hand sanitizer wipes as you board the aircraft.
  • Ensuring our aircraft cleaning standards meet, and in many cases exceed, Centers for Disease Control and Prevention (CDC) guidelines.
  • Using electrostatic spraying to disinfect the cabin on all aircraft before departure.
  • Using Ultraviolet C (UVC) lighting wands to disinfect sensitive components in our pilot flight decks.
  • Using state-of-the-art high-efficiency (HEPA) filters to circulate air and remove at least 99.97% of airborne particles.
  • Reducing touchpoints by temporarily shutting down self-service kiosks, asking you to scan your boarding pass and encouraging you to use united.com or the United app.
  • Installing sneeze guards at key interaction points.
  • Requiring all travelers over the age of 2 to wear a face mask during their entire flight and in the airport in accordance with Federal law.
  • Requiring you during the check-in process to acknowledge you don’t have symptoms for COVID-19 and to agree to follow our policies.
  • Introducing an “all-in-one” snack bag that includes a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks.
  • Boarding fewer customers at a time and boarding back to front by rows after pre-boarding.
  • Promoting social distancing at airport ticket counters to help customers stand 6 feet apart.
  • Introducing new policies and procedures at our United Club℠ locations.
  • Employing a full-time, on-site medical director – the only U.S. airline to do so.
  • Using Clorox Total 360 Electrostatic Sprayers to disinfect gate areas at the airport.
  • Rolling out a touchless check-in process at select airports.
  • Testing UV sanitation deployed by drones and hand-held wands, as well as an antimicrobial shield, for airport and aircraft surfaces.
  • Testing artificial intelligence that can assist with temperature screenings and crowd detection.
  • Rolling out antimicrobial technology on our aircraft to add an additional layer of disinfectant on board.
  • Evaluating biometric boarding pass options.
  • Adding touchless lavatories starting with select aircraft.
  • Providing COVID-19 testing options for customers traveling to select destinations.

What you can do

According to the CDC, National Safety Council and WHO:

  • Wash your hands often – and thoroughly – with soap and water for at least 20 seconds.
  • Use alcohol-based hand sanitizer with at least 60% alcohol content as a secondary option.
  • Cover your mouth and nose with a cloth face cover when around others.
  • If you’re in a private setting and don’t have your cloth face covering, remember to always cover your nose and mouth when coughing or sneezing.
  • Avoid touching your nose, mouth and eyes with unwashed hands.
  • Avoid close contact with others, especially those who are at a higher risk of getting very sick.
  • Continue to keep about 6 feet between yourself and others.
  • Clean and disinfect frequently touched surfaces.