United Airlines is committing to a CleanPlus℠ future and is putting your health and safety from when you take-off to when you return. They’ve teamed up with Clorox to enhance and ensure their cleaning processes meet standards
United is bringing the CleanPlus℠ commitment to you in three different ways:
- Disinfecting high-touch areas like arm rests, door handles and seat belts.
- Equipping employees with hand sanitizer and other supplies.
- Providing hand sanitizer wipes as you board the aircraft.
- Ensuring our aircraft cleaning standards meet, and in many cases exceed, Centers for Disease Control and Prevention (CDC) guidelines.
- Using electrostatic spraying to disinfect the cabin on all aircraft before departure.
- Using Ultraviolet C (UVC) lighting wands to disinfect sensitive components in our pilot flight decks.
- Using state-of-the-art high-efficiency (HEPA) filters to circulate air and remove at least 99.97% of airborne particles.
- Reducing touchpoints by temporarily shutting down self-service kiosks, asking you to scan your boarding pass and encouraging you to use united.com or the United app.
- Installing sneeze guards at key interaction points.
- Requiring all travelers over the age of 2 to wear a face mask during their entire flight and in the airport in accordance with Federal law.
- Requiring you during the check-in process to acknowledge you don’t have symptoms for COVID-19 and to agree to follow our policies.
- Introducing an “all-in-one” snack bag that includes a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks.
- Boarding fewer customers at a time and boarding back to front by rows after pre-boarding.
- Promoting social distancing at airport ticket counters to help customers stand 6 feet apart.
- Introducing new policies and procedures at our United Club℠ locations.
- Employing a full-time, on-site medical director – the only U.S. airline to do so.
- Using Clorox Total 360 Electrostatic Sprayers to disinfect gate areas at the airport.
- Rolling out a touchless check-in process at select airports.
- Testing UV sanitation deployed by drones and hand-held wands, as well as an antimicrobial shield, for airport and aircraft surfaces.
- Testing artificial intelligence that can assist with temperature screenings and crowd detection.
- Rolling out antimicrobial technology on our aircraft to add an additional layer of disinfectant on board.
- Evaluating biometric boarding pass options.
- Adding touchless lavatories starting with select aircraft.
- Providing COVID-19 testing options for customers traveling to select destinations.
What you can do
According to the CDC, National Safety Council and WHO:
- Wash your hands often – and thoroughly – with soap and water for at least 20 seconds.
- Use alcohol-based hand sanitizer with at least 60% alcohol content as a secondary option.
- Cover your mouth and nose with a cloth face cover when around others.
- If you’re in a private setting and don’t have your cloth face covering, remember to always cover your nose and mouth when coughing or sneezing.
- Avoid touching your nose, mouth and eyes with unwashed hands.
- Avoid close contact with others, especially those who are at a higher risk of getting very sick.
- Continue to keep about 6 feet between yourself and others.
- Clean and disinfect frequently touched surfaces.